5 strategies to prepare your customer service team this holiday season

In the ecommerce industry, braving the Black Friday and Cyber Monday (BFCM) storm without adequate preparation of your customer support team is similar to charging into battle with nothing but a flimsy plastic shield.
Anders Bill
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August 24, 2023

What is B2B Integration

As digital transformation continues to advance at a rapid pace, businesses are constantly striving to maintain a competitive edge. One critical aspect that distinguishes the frontrunners from the rest is their prowess in B2B integration.

The numbers don't lie. According to Crossbeam’s 2023 State of the Partner Ecosystem Report, integration users are 58% less likely to churn on average.

But where is B2B integration headed in this era of lightning-fast technological advancements? It's a question that's top of mind for forward-thinking businesses.

This article will unravel the modern landscape of a B2B integration strategy, why it holds paramount importance today, and, most importantly, how to construct a persuasive business case around it. Plus, as an added bonus, we'll provide you with a free template to kickstart your integration journey.

As digital transformation continues to advance at a rapid pace, businesses are constantly striving to maintain a competitive edge. One critical aspect that distinguishes the frontrunners from the rest is their prowess in B2B integration.

Justin Bieber, Senior Product Manager at Splash

What is B2B Integration

As digital transformation continues to advance at a rapid pace, businesses are constantly striving to maintain a competitive edge. One critical aspect that distinguishes the frontrunners from the rest is their prowess in B2B integration.

In-house integrations

As digital transformation continues to advance at a rapid pace, businesses are constantly striving to maintain a competitive edge. One critical aspect that distinguishes the frontrunners from the rest is their prowess in B2B integration.

The numbers don't lie. According to Crossbeam’s 2023 State of the Partner Ecosystem Report, integration users are 58% less likely to churn on average.

But where is B2B integration headed in this era of lightning-fast technological advancements? It's a question that's top of mind for forward-thinking businesses.

This article will unravel the modern landscape of a B2B integration strategy, why it holds paramount importance today, and, most importantly, how to construct a persuasive business case around it. Plus, as an added bonus, we'll provide you with a free template to kickstart your integration journey.

Source: JustinBieber website

What is B2B Integration

As digital transformation continues to advance at a rapid pace, businesses are constantly striving to maintain a competitive edge. One critical aspect that distinguishes the frontrunners from the rest is their prowess in B2B integration.

The numbers don't lie. According to Crossbeam’s 2023 State of the Partner Ecosystem Report, integration users are 58% less likely to churn on average.

But where is B2B integration headed in this era of lightning-fast technological advancements? It's a question that's top of mind for forward-thinking businesses.

This article will unravel the modern landscape of a B2B integration strategy, why it holds paramount importance today, and, most importantly, how to construct a persuasive business case around it. Plus, as an added bonus, we'll provide you with a free template to kickstart your integration journey.

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